OUR CUSTOMER CENTRIC CLIENTS
Let your customers guide you
Forget about opinion. The winners of tomorrow float with the actual customers.
Customers give you true insights on new ideas, early concepts and existing projects.
We set out to find testers that are your actual customers. Your testers agree to participate and are briefed on the task at hand.
We record our testers on video as they interact with your project. They speak their minds as they solve the task at hand. Often times, the test can happen within the comfort of the tester’s own home – to avoid bias from changing environments.
We hand all recorded video material to specialists suited for analyzing qualitative data. And our specialists don’t just listen to your testers – they also look into body language, tone of voice and other behavioural queues.
When we have recorded and analyzed all data, we boil the entire data set down to clear, actionable insights; based – not on opinions – but on solid behavioral research.
We take the hassle out of involving your customers.
You ask the question. Your customers show you the answer.
And we facilitate everything in between.
Ready to involve your customers?